Your team
Add your first tech
Create a tech login, choose hourly or per-job pay, and understand exactly what your tech will see.
4 min read
- 1
Open the new tech form
Go to Techs → New Tech. You'll see the Add New Tech form with a handful of fields — it takes under a minute to fill out.
- 2
Enter their contact details
Fill in Full name and Email (both required) and optionally Phone. The email becomes their login, and a welcome email with a temporary password is sent to it automatically — so use an address they actually check.
- 3
Choose a pay type and rate
Under Pay type, pick Hourly or Per job. Then enter the Rate — dollars per hour or dollars per job depending on your choice. Hourly techs are paid from approved timesheet hours; per-job techs are paid per completed job. You can leave the rate at 0 and set it later from the tech's profile.
- 4
Set their daily capacity
Max jobs per day (default 8) caps how many jobs the scheduler will assign to this tech on any single day. Set it realistically — it drives capacity warnings when you assign recurring schedules.
- 5
Create the login
Click Create tech. Scooper emails them their email, a temporary password, and the login link, and asks them to change the password after first login. You're taken to their profile page where you can adjust details anytime.
- 6
What your tech sees
Techs log in at the same login page as you but land in the tech portal, not the admin. They see Today's Route — their jobs in route order — plus a Time clock, their upcoming schedule for the next 4 weeks, and their profile. They never see other techs' pay, your revenue, or client billing.
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